Front Desk Coordinator

4 weeks ago


New York, New York, United States The Salvation Army Eastern Territory Full time
Front Desk Clerk Job Description

At The Salvation Army Eastern Territory, we are seeking a highly organized and detail-oriented Front Desk Clerk to join our team. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for residents and visitors.

Key Responsibilities:
  • Manage front desk duties, including responding to telephone calls, resident questions, and check-ins and check-outs.
  • Keep accurate records of arrivals and departures of residents.
  • Provide excellent customer service, responding to resident needs and concerns in a friendly and cordial manner.
  • Ensure residents adhere to in-house rules and policies.
  • Process payments for fees and maintain accurate financial records.
  • Assist the Admissions department as needed, as agreed by the Director of Operations.
  • Perform other tasks and duties as assigned by the Salvation Army administration.
Requirements:
  • High School Diploma or equivalent.
  • Ability to communicate effectively in English (written and verbal).
  • Good computer skills, including Microsoft Office.


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