Resident Engagement Coordinator

2 weeks ago


Tampa, Florida, United States Cottonwood Residential Full time
Position Overview

Immediate Opening for Part-Time Customer Experience Specialist

Are you passionate about creating a welcoming environment? In the role of Customer Experience Specialist, you will play a vital part in ensuring that residents feel at home within our community while assisting potential residents in discovering their ideal living space. Your positive demeanor, effective communication skills, and problem-solving abilities will be essential in fostering a sense of belonging at our community.

Key Responsibilities:

  • Utilize your positive attitude and communication prowess to engage with residents and prospects.
  • Greet all visitors with a warm smile and friendly demeanor.
  • Respond promptly and courteously to inquiries from residents and potential renters through various communication channels.
  • Handle incoming calls with professionalism, taking detailed notes for follow-up.
  • Ensure that apartments are prepared for showings and upcoming move-ins.
  • Conduct regular walkthroughs of the property to maintain high standards of quality and presentation.
  • Possess a thorough understanding of available apartment options and pricing to assist prospective renters effectively.
  • Contribute to the planning of community events and assist with marketing initiatives.
  • Organize and manage the package delivery area efficiently.
  • Maintain effective communication with vendors and community partners.
  • Embark on a career path with opportunities for advancement into management roles.

Cottonwood Residential is at the forefront of redefining the leasing experience by introducing innovative solutions such as Self-Guided Tours. We value your creativity, eagerness to learn, and dedication to enhancing the customer experience. Join us in crafting memorable experiences for all who enter our community.



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