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Seasonal Community Engagement Coordinator

2 months ago

Tampa, Florida, United States Metropolitan Ministries Full time
Position Overview:

About Metropolitan Ministries:

  • We are dedicated to making a significant impact on the lives of individuals and families facing homelessness and poverty.
  • Since our inception, we have been committed to providing essential support and resources to those in need within our community.
  • Our organization thrives on the generosity of donors and the commitment of volunteers, working tirelessly to uplift families in our service areas.

Compensation: $16.00 per hour

Role Summary:

The Seasonal Community Engagement Coordinator is responsible for nurturing and managing donor relationships to enhance the flow of in-kind and financial contributions to our organization. This role involves extensive interaction with the public, requiring strong organizational abilities, communication skills, and a high level of discretion regarding sensitive matters.

Key Responsibilities:

  • Customer Service Excellence: Facilitate communication with potential and existing donors to coordinate collection drives and ensure clarity in scheduling.
  • Data Management: Maintain accurate records of donor interactions and support operational logistics through effective data entry and reporting.
  • Donor Relationship Management: Engage with donors through phone communication, fostering relationships and ensuring follow-up on solicitations.
  • Adherence to Organizational Values: Embody the mission and values of Metropolitan Ministries in all interactions, ensuring transparency and ethical practices in donor communications.
  • Industry Awareness: Stay informed about nonprofit fundraising trends and actively participate in team meetings to enhance collaborative efforts.

Qualifications:

Preferred candidates will have a background in customer service or sales, along with a minimum of an Associate's degree or equivalent experience in relationship management. A proven track record in nonprofit development is highly desirable.

Skills:

  • Exceptional written and verbal communication abilities.
  • Strong organizational and time management skills.
  • Proficiency in relevant software applications, including CRM systems.
  • Ability to work effectively both independently and as part of a team.

Physical Requirements:

Candidates should be capable of performing tasks that involve standing, sitting, and lifting up to 20 lbs, as well as working in various environments.

Metropolitan Ministries is an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.