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Resident Engagement Specialist

2 months ago

Tampa, Florida, United States Cottonwood Residential Full time

Position: Customer Experience Specialist

Company: Cottonwood Residential

Overview: Are you passionate about fostering a friendly atmosphere for individuals? As a Customer Experience Specialist, your primary responsibility will be to assist residents in discovering their perfect living arrangements while ensuring a delightful experience for everyone who visits our properties.

This role offers flexible part-time hours, including weekends and evenings, to accommodate various schedules.

Key Responsibilities:

  • Leverage your positive demeanor, effective communication skills, and ability to resolve issues.
  • Welcome clients with professionalism and provide thoughtful responses to inquiries through various communication channels.
  • Conduct property tours to uphold quality standards and highlight available units.
  • Support the organization of community events and participate in marketing initiatives.
  • Oversee package deliveries and maintain relationships with service providers.
  • Explore opportunities for professional growth within our organization.

Cottonwood Residential is an innovative management firm dedicated to transforming the customer experience through Self-Guided Tours. Your contributions will play a vital role in our mission to enhance customer satisfaction and create unforgettable experiences for all visitors to our properties.