Urology Medical Office Coordinator

2 weeks ago


Summit, New Jersey, United States Atlantic Health System Full time

Job Overview

The Medical Office Associate II in Urology plays a crucial role in the daily operations of our healthcare facility. This position is dedicated to delivering exceptional administrative support while ensuring a positive experience for our patients. The associate is responsible for managing both front-office and back-office functions, which include billing assistance, appointment scheduling, medical coding, patient communication, and document management.

Key Responsibilities:

  • Conducts patient interviews to gather medical histories prior to scheduled appointments.
  • Coordinates and organizes patient appointments efficiently.
  • Maintains and updates patient health records with accuracy.
  • Confirms insurance coverage and collaborates with the billing department to process claims.
  • Communicates test results to patients as directed by healthcare providers.
  • Handles patient inquiries regarding appointments and billing matters.
  • Assists patients with rescheduling and addressing scheduling concerns.
  • Performs additional duties as required to support office operations.

Qualifications

Required:

  • High School Diploma or equivalent.

Preferred:

  • Associate's degree in Medical Office Management, Business, or a related discipline.
  • Minimum of 1 year of experience in a medical office setting or a relevant field.
  • At least 2 years of administrative experience.


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