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Legal Intake Coordinator
2 months ago
At Atlanta Personal Injury Law Group, we're seeking a dedicated and compassionate Remote Legal Intake Specialist to join our team. As a key member of our intake team, you'll play a vital role in connecting with prospective clients, gathering essential information, and facilitating the onboarding process for new cases.
Responsibilities:- Respond to incoming calls from potential new clients in a timely and empathetic manner
- Collect and document critical information during initial contact
- Coordinate with attorneys to determine case acceptance and schedule necessary investigations
- Follow up with clients to ensure a smooth onboarding process
- Retrieve and send relevant documentation for new client onboarding
- Experience with CRM and case management software is a plus
- Previous legal experience is beneficial
- Excellent verbal and written communication skills are essential
- Strong computer and data entry skills are required
- Sales or customer service experience is highly valued
- Competitive compensation of $40,000
- Health, dental, and vision insurance
- 401k plan
- Paid time off
This is a remote opportunity with a rotating on-call schedule, including weekends and holidays. If you're a motivated and detail-oriented individual with a passion for delivering exceptional client experiences, we encourage you to apply.