Legal Intake Coordinator

1 month ago


Roswell, Georgia, United States Atlanta Personal Injury Law Group Full time
Job Summary
Atlanta Personal Injury Law Group is seeking a skilled Legal Intake Specialist to join our team. As a key member of our intake team, you will be responsible for managing incoming calls from potential clients, gathering essential information, and facilitating the onboarding process. If you possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional client experiences, we encourage you to apply.

Responsibilities
Respond to incoming calls from potential clients in a timely and professional manner
Gather and document essential information from clients, including case details and contact information
Collaborate with attorneys to determine the feasibility of taking on new cases
Schedule and dispatch investigators as needed
Follow up with clients to ensure a smooth onboarding process
Retrieve and send necessary documentation to clients

Requirements
1+ year of experience in a customer-facing role, preferably in a legal or medical setting
Excellent verbal and written communication skills
Strong organizational and time management skills
Ability to work in a fast-paced environment and meet deadlines
Familiarity with CRM software and case management systems a plus

What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance

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