Nurse Advice Line Specialist

5 days ago


Brea, California, United States Providence Health & Service Full time
About the Role

We are seeking a skilled Nurse Advice Line Specialist to join our team at Providence Medical Foundation. As a key member of our clinical support team, you will play a vital role in providing high-quality patient care and support.

Key Responsibilities
  • Triage incoming calls and assess patient needs to provide appropriate healthcare options
  • Facilitate referrals to primary providers, healthcare facilities, and community resources
  • Provide education to patients on immediate healthcare advice, possible health-related risks, and wellness/prevention behaviors
  • Collaborate with healthcare teams to ensure seamless patient care
Requirements
  • Graduate of an accredited school of nursing
  • California Registered Nurse License upon hire
  • Case management or acute care experience in a healthcare setting; 2 years preferred
Why Providence?

At Providence, we value our caregivers and offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more.

We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive workplace where diversity is valued and everyone is essential, heard, and respected.



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