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Nurse Advice Call Center Professional

2 months ago


Brea, California, United States Providence Service Full time
Job Summary

We are seeking a skilled Nurse Advice Call Center Professional to join our team at Providence Medical Foundation. As a key member of our clinical support team, you will play a vital role in providing high-quality patient care and support to our patients and families.

Key Responsibilities
  • Triage incoming calls and assess patient needs to provide appropriate healthcare options
  • Facilitate referrals to primary providers, healthcare facilities, and community resources
  • Provide education to patients regarding immediate healthcare advice, possible health-related risks, and wellness/prevention behaviors
  • Collaborate with healthcare teams to ensure seamless patient care and support
Requirements
  • Graduate of an accredited school of nursing
  • California Registered Nurse License
  • Case management or acute care experience in a healthcare setting
  • 2 years of acute or ambulatory nursing experience
Preferred Qualifications
  • Bachelor's Degree in Nursing or related field
  • 2 years of case management or acute care experience in a healthcare setting
  • 7 years of acute or ambulatory nursing experience
About Providence

At Providence, we are committed to providing exceptional patient care and support. Our team of healthcare professionals is dedicated to delivering high-quality care and services to our patients and families. We believe in the importance of teamwork, compassion, and empathy in providing patient-centered care.

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Our team is passionate about making a difference in the lives of our patients and families, and we invite you to join us in this mission.