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Nurse Advice Call Center Professional
2 months ago
We are seeking a skilled Nurse Advice Call Center Professional to join our team at Providence Medical Foundation. As a key member of our clinical support team, you will play a vital role in providing high-quality patient care and support to our patients and families.
Key Responsibilities- Triage incoming calls and assess patient needs to provide appropriate healthcare options
- Facilitate referrals to primary providers, healthcare facilities, and community resources
- Provide education to patients regarding immediate healthcare advice, possible health-related risks, and wellness/prevention behaviors
- Collaborate with healthcare teams to ensure seamless patient care and support
- Graduate of an accredited school of nursing
- California Registered Nurse License
- Case management or acute care experience in a healthcare setting
- 2 years of acute or ambulatory nursing experience
- Bachelor's Degree in Nursing or related field
- 2 years of case management or acute care experience in a healthcare setting
- 7 years of acute or ambulatory nursing experience
At Providence, we are committed to providing exceptional patient care and support. Our team of healthcare professionals is dedicated to delivering high-quality care and services to our patients and families. We believe in the importance of teamwork, compassion, and empathy in providing patient-centered care.
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Our team is passionate about making a difference in the lives of our patients and families, and we invite you to join us in this mission.