Operations Assistant Manager
2 weeks ago
About Us:
Andasol Management, Inc. is recognized as a leading operator in the self-storage industry, boasting over 40 locations across the United States. Our success is driven by our exceptional team, who thrive in a positive culture that emphasizes health benefits and opportunities for advancement.
Employee Benefits:
- Full-Time schedules from 9:30 AM to 5:30 PM (weekends from 10 AM to 4 PM)
- Comprehensive Medical, Dental, Vision, and Life Insurance
- 401k Matching Program
- 12 Days of Paid Vacation Annually
- 6 Sick Days Each Year
- Monthly and Annual Bonus Opportunities
- Holiday Pay and Referral Program
- Discounted Storage Solutions
- Education Assistance and Employee Support Programs
- Eligibility for Residency Opportunities based on performance and tenure
- Employee Discount Store
- Focus on Work/Life Balance and Growth Opportunities
- Mileage Reimbursement and More...
Position Summary:
The Assistant Manager plays a crucial role in supporting the daily operations of our self-storage facilities. Reporting directly to the Property Manager, this position is responsible for delivering outstanding customer service, overseeing the rental and payment processes, and ensuring the cleanliness and upkeep of the property.
Key Responsibilities:
- Assist in achieving sales targets by effectively marketing units and supplies, following up on customer inquiries, and encouraging positive feedback.
- Guide customers through the rental process, including offering insurance options, managing third-party products and services, and conducting property tours.
- Perform daily cleaning and maintenance tasks to ensure the property remains appealing and free of debris.
- Manage cash transactions, balance cash drawers, and conduct routine inspections to ensure units are market-ready.
- Provide exceptional customer service through various communication channels while addressing any customer concerns.
- Handle daily deposits and maintain inventory levels of supplies and maintenance equipment.
Qualifications:
- Valid driver's license and reliable transportation required for travel between properties.
- Preferred experience of at least 1 year in a customer-facing role.
- Physical ability to stand, sit, crawl, bend, climb, or balance on a ladder, and lift/move items up to 35 lbs.
- Availability to work weekends and independently.
- Proficient office skills, including organization, writing, basic math, and computer literacy.
- Strong communication and interpersonal skills with effective decision-making capabilities.
- Demonstrated customer service skills with a commitment to assisting others.
We welcome your application to become part of one of the fastest-growing self-storage operators in the industry.
Andasol Management Inc. is an equal opportunity employer and does not discriminate based on any protected status. We are committed to providing reasonable accommodations to applicants with disabilities.
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