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Restaurant Operations Manager

2 months ago

Glendale, California, United States El Pollo Loco Full time

Location: Not specified

Role Overview: Are you ready to take charge of a thriving restaurant environment? This is your chance to lead a dynamic team and oversee a successful food service operation. We are looking for an individual with a passion for customer satisfaction and a knack for team development.

What We Offer:

Our organization provides a comprehensive benefits package for eligible employees, including:

  • Health, Dental, and Vision Insurance
  • 401(K) Plan with employer matching
  • Flexible Spending Accounts
  • Life Insurance and Long-Term Disability Coverage
  • Tuition Reimbursement for eligible positions
  • Employee Meal Discounts

Key Responsibilities:

  • Oversee and mentor Assistant Managers, Shift Leaders, and Crew Members to ensure smooth restaurant operations.
  • Evaluate and enhance guest experiences to ensure satisfaction.
  • Implement new product launches and operational procedures effectively.
  • Maintain compliance with food safety, cleanliness, and quality standards.
  • Manage financial controls to meet sales and profit objectives.
  • Handle all restaurant documentation, including payroll and inventory management.
  • Lead recruitment and retention efforts for the management team.
  • Foster a respectful and inclusive workplace culture.

Qualifications:

  • Experience: Minimum of 2 years in a management role, preferably within the food service industry.
  • Education: High school diploma or equivalent is preferred; higher education is a plus.
  • Communication Skills: Strong written and verbal communication skills are essential.
  • Competencies: Proficient in basic math and computer skills, with strong interpersonal abilities.
  • Licensing: Must possess a valid driver's license and reliable transportation.
  • Food Safety Certification: Required to obtain food safety certification upon hire.
  • Physical Requirements: Ability to stand, walk, and lift items as needed throughout the workday.
  • Work Schedule: Full-time position with varied shifts.
  • Career Growth: Opportunities for advancement within the company.

Company Culture:

With over three decades of excellence, our company is a leader in providing delicious, fire-grilled chicken. We pride ourselves on our commitment to quality and our dedicated team members who contribute to our success.

Compensation: The salary range for this position will be determined based on experience and qualifications.