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Restaurant Operations Manager

2 months ago

Glendale, California, United States El Pollo Loco Full time

Location: Not specified

Position Overview:

Are you ready to take charge of a thriving restaurant environment? This is your chance to lead a dedicated team and oversee a successful dining establishment. Utilize your leadership skills and customer service expertise to foster a positive atmosphere and drive operational excellence.

Key Responsibilities:

  • Oversee and mentor Assistant Managers, Shift Leaders, and Crew members to ensure smooth and effective restaurant operations.
  • Enhance guest satisfaction by measuring and creating exceptional dining experiences.
  • Implement new product launches and operational procedures within the restaurant.
  • Ensure compliance with all safety, quality, and cleanliness standards.
  • Manage cost controls and strive to meet sales and profit objectives.
  • Maintain accurate records and procedures related to payroll, inventory, and employee files.
  • Lead recruitment, selection, and retention efforts for the restaurant management team.
  • Promote a respectful and inclusive workplace culture.

Qualifications:

  • Experience: Must have prior management experience, preferably in the food service industry, or be an experienced Assistant Manager.
  • Education: High school diploma or equivalent preferred; college education is a plus.
  • Communication Skills: Strong written and verbal communication skills are essential.
  • Competencies: Basic math and computer skills, along with strong interpersonal and conflict-resolution abilities.
  • Driving Requirements: Must possess a valid driver's license and a reliable vehicle for business purposes.
  • Food Safety Certification: Must obtain a Serve Safe Certificate upon hire.
  • Physical Requirements: The role involves standing, walking, and lifting up to 40 lbs regularly.
  • Work Schedule: Full-time position with varied shifts, including opening and closing hours.
  • Career Development: Opportunities for advancement within the company.
  • Uniform: Company-provided attire is required.

Company Culture:

El Pollo Loco has been a leader in the food industry for over 35 years, known for our signature citrus-marinated fire-grilled chicken. With a commitment to quality and a focus on our people, we continue to grow and thrive in the market.

Compensation: Pay rates are competitive and vary based on experience and qualifications.