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Restaurant Operations Manager

2 months ago

Glendale, California, United States El Pollo Loco Full time

Location: Not specified

Overview: Are you ready to take the reins of a thriving restaurant and guide a team towards excellence? This is your chance to showcase your leadership abilities and contribute to the success of a well-established dining brand. Your enthusiasm, energy, and commitment to outstanding customer service will be key in this role.

Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance
  • 401(K) Plan with matching contributions and immediate vesting
  • Flexible Spending Accounts
  • Basic Life Insurance and Long-Term Disability coverage
  • Tuition Reimbursement for eligible positions
  • Employee Meal Discounts

Key Responsibilities:

  • Oversee and mentor Assistant Managers, Shift Leaders, and Crew members to ensure smooth and effective restaurant operations.
  • Strive to create and maintain exceptional guest experiences.
  • Implement new product launches and operational procedures within the restaurant.
  • Ensure adherence to all safety, quality, and cleanliness standards.
  • Manage cost controls while achieving sales and profit objectives.
  • Maintain accurate records and procedures related to payroll, inventory, and employee files.
  • Lead the management team in recruitment, hiring, and employee relations.
  • Foster a respectful and inclusive workplace culture.

Qualifications:

  • Experience: Minimum of 2 years in a management role, preferably in the food service industry.
  • Education: High school diploma or equivalent; college education preferred.
  • Communication: Strong written and verbal communication skills; proficiency in a second language is a plus.
  • Skills: Basic math and computer skills, along with strong interpersonal and conflict-resolution abilities.
  • Requirements: Must be at least 18 years old with a valid driver's license and reliable transportation.
  • Food Safety Certification: Must possess or obtain a Serve Safe Certificate upon hire.
  • Physical Requirements: The role involves standing, walking, and lifting up to 40 lbs. Regular physical activity is expected.
  • Work Schedule: Full-time hours, with flexibility to work various shifts.
  • Career Development: Opportunities for advancement within the company.
  • Dress Code: Company-provided uniform required.

Company Culture:

With over three decades of excellence, this company is a leader in delivering delicious, citrus-marinated fire-grilled chicken. Our growth from a single location to over 450 restaurants showcases our commitment to quality and our people.

Compensation: The pay range for this position is competitive and based on various factors including experience and qualifications.