Technical Support Specialist

2 weeks ago


Casa Grande, Arizona, United States Sun Life Health Full time
Position Overview

The Desktop Support Engineer position at Sun Life Health focuses on delivering exceptional technical assistance to end users and junior staff members, both through remote support and on-site interventions.

Key Responsibilities
  • Diagnosing and resolving hardware and software challenges.
  • Addressing client inquiries and troubleshooting various technical issues.
  • Providing guidance and support to junior technicians.
Qualifications

A foundational requirement for this role includes a High School diploma or equivalent, complemented by A+ and/or Microsoft Certification. A two-year degree in computer science or a related discipline is essential, while a four-year degree paired with relevant experience may also be considered.

Additional Information

This role necessitates travel as part of the job responsibilities.



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