Regional Field Manager

4 days ago


Philadelphia, Pennsylvania, United States MarketSource Full time
Job Summary:

The Regional Field Manager will be responsible for building and maintaining a highly motivated and results-driven team representing our client to facilitate the completion of specific automotive tasks. This position will manage and provide daily oversight of the MarketSource Recall Specialists and will report to the Program Director.

Key Responsibilities:
  • Develop, implement, and maintain a regional automotive team.
  • Recruit, hire, and retain high-performance individuals dedicated to achieving automotive repair targets.
  • Develop and maintain strong relationships with automotive industry teams.
  • Consistently seek to deliver continuous improvement to deliver exemplary results related to key performance indicators (KPIs) and metrics.
  • Conduct monthly and quarterly business reviews with the automotive teams.
  • Closely monitor program objectives and provide critical performance feedback.
  • Provide program oversight and direction with a client-centric approach.
  • Drive performance of team to satisfy and exceed program goals and objectives.
  • Constantly evaluate performance against expectations.
  • Develop and implement processes and measures to drive performance.
  • Ensure all activities are being completed and recorded correctly on a daily basis.
  • Work closely with clients to provide weekly market feedback and sales performance summary.
  • Provide analysis for ad-hoc executive management reporting.
Requirements:
  • Minimum of five (5) years documented track record of success managing and holding accountable a remote field team working independently.
  • Solid understanding of dealership fixed and variable operations preferred.
  • Experience in community relations and/or canvassing preferred.
  • Proven experience developing, implementing, and managing programs and projects; delivering successful results.
  • High tolerance for ambiguity demonstrated in the ability to quickly adapt to changing priorities, responsibilities, and business needs.
  • Demonstrated leadership, motivational, and influencing skills.
  • Ability to create and deliver presentations to small and large groups.
  • Excellent written, oral, and presentation skills.
  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
  • Willingness and ability to travel overnight (approximately 3 weeks per month).
Additional Requirements:
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
  • Ability to lift up to 20 pounds independently.
MarketSource is an Equal Opportunity Employer:

MarketSource is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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