Lead Human Resources Advisor

2 weeks ago


Westfield, Indiana, United States Carrington Full time

Join Our Dynamic Team

We are seeking a Lead Human Resources Advisor to provide comprehensive human resources support in a hybrid work environment. This role will be pivotal in guiding managers through performance management, employee relations, coaching, training, conflict resolution, and the interpretation of employment policies.

Key Responsibilities:

  • Address employee relations challenges by collaborating with managers on sensitive and complex matters.
  • Utilize a solid understanding of human resources principles to offer daily support to various business units.
  • Coordinate with different HR partners, including Recruiting, Compensation, Payroll, and Organizational Design and Training.
  • Assist in implementing HR initiatives aligned with strategic business objectives, such as succession planning and onboarding high-volume new hires.
  • Provide expert consultation and coaching to managers on handling employee relations issues, performance feedback, and employment policies.
  • Ensure consistent application and interpretation of employment policies.
  • Resolve escalated employee relations issues with care and urgency.
  • Deliver coaching and counseling to employees at all levels, focusing on process improvement.
  • Build strong partnerships to foster trust and accountability with employees and business leaders.
  • Manage discussions regarding leaves of absence, work accommodations, and ergonomic improvements.
  • Facilitate training sessions for managers and associates on various HR topics.

Qualifications:

  • A high school diploma or equivalent is required; a Bachelor's degree in Human Resources or a related field is preferred.
  • Four to six years of relevant HR experience, particularly in project management and employee relations.
  • Experience in the mortgage industry is a plus.
  • Human Resources Certification (PHR) and/or Senior Human Resources Certification (SPHR) is preferred.

What We Offer:

  • Comprehensive healthcare plans for you and your family.
  • A discretionary 401(k) match of 50% on the first 4% of your contributions.
  • Access to various discounts through our employee portal.
  • Customized training programs to support your career advancement.
  • Employee referral bonuses to encourage growth within the company.
  • Educational reimbursement opportunities.
  • Engagement in community contributions through the Carrington Charitable Foundation.

We are an Equal Opportunity Employer and value diversity in our workforce. We ensure that all applicants are considered for positions without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veteran status, physical or mental disability, or any other legally protected category.



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