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Operations Improvement Senior Manager

2 months ago

Westfield, Indiana, United States Walmart Full time
Position Overview:

As an Operations Improvement Senior Manager, you will play a pivotal role in steering the execution of various business strategies and initiatives. Your responsibilities will include identifying operational and customer requirements, formulating and articulating business objectives, and eliminating obstacles that hinder performance. You will also provide essential resources, establish performance benchmarks, monitor progress, and adapt strategies as necessary to ensure success.

Key Responsibilities:

1. **Leadership and Development:**
- Supervise and mentor team members by selecting, training, and assigning responsibilities.
- Foster a collaborative work environment and set clear performance expectations through regular evaluations and recognition.

2. **Policy and Compliance:**
- Advocate for and uphold company policies, values, and ethical standards.
- Train team members on compliance and support the Open Door Policy.

3. **Business Effectiveness:**
- Assess the ongoing effectiveness of current initiatives and programs.
- Collaborate with stakeholders to gather feedback and implement improvements for enhanced efficiency and cost-effectiveness.

4. **Project Management:**
- Define project scopes, objectives, and deliverables while establishing timelines and milestones.
- Monitor project budgets and resources, ensuring timely delivery of status reports and documentation to stakeholders.

5. **Content Management:**
- Prioritize and manage content requests, developing tools and resources for effective communication.
- Ensure alignment with content governance standards and address any audit concerns.

6. **Process Improvement:**
- Analyze existing workflows and performance metrics to identify areas for enhancement.
- Collaborate with cross-functional teams to implement sustainable process improvements.

7. **Behavior Change Programs:**
- Evaluate the need for change and improvement initiatives.
- Partner with teams to develop strategies that simplify processes and enhance operational effectiveness.


Core Values:

- **Culture Champion:** Model and promote the company’s values, holding yourself and others accountable for integrity and community commitment.

- **Servant Leadership:** Exhibit humility and transparency while leading and supporting your team.

- **Customer Focus:** Prioritize customer satisfaction in all business decisions and strategies.

- **Diversity and Inclusion:** Commit to building a diverse and high-performing team, actively supporting inclusion initiatives.


Compensation and Benefits:

Walmart offers competitive salaries along with performance-based bonuses and a comprehensive benefits package, including health coverage, retirement plans, and paid time off. Additional perks include educational assistance programs and various leave options.


Qualifications:

- Bachelor’s degree in Business or a related field with a minimum of 3 years of experience in retail operations or project management, or 5 years of relevant experience.

- Preferred qualifications include experience in training development, a Master’s degree in Business Administration, and certifications in Project Management or Six Sigma.