Patient Scheduling Coordinator

4 weeks ago


Dallas, Texas, United States The University of Texas Southwestern Medical Center Full time
Job Summary

We are seeking a highly skilled Access Services Representative I CPAS to join our team at The University of Texas Southwestern Medical Center. As a key member of our contact center, you will provide exceptional customer service to patients and families, ensuring seamless appointment scheduling and communication.

Key Responsibilities
  • Facilitate patient appointment scheduling and relay critical information in a timely and accurate manner.
  • Provide exemplary customer service to patients and families, addressing their questions and concerns in a professional and empathetic manner.
  • Work collaboratively with healthcare teams to ensure effective communication and coordination of patient care.
  • Stay up-to-date with changing policies, procedures, and systems to maintain high levels of productivity and efficiency.
Requirements

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced contact center environment. You will also have a strong attention to detail, with the ability to multitask and prioritize tasks effectively.



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