Scheduling Coordinator

2 days ago


Dallas, Texas, United States SERVPRO of DuncanvilleDeSoto Full time
Job Overview

SERVPRO of Duncanville/DeSoto is seeking a highly organized and detail-oriented Dispatch Coordinator to join our team.

Key Responsibilities
  • Coordinate the dispatch of restoration teams to customer locations, ensuring timely and efficient service delivery.
  • Manage and maintain the scheduling software to optimize team routing and resource allocation.
  • Perform accurate and detailed data entry to support team operations.
  • Provide exceptional customer service through incoming calls, emails, and other communications.
  • Collaborate with other departments to ensure seamless team operations.
Requirements
  • High school diploma or equivalent.
  • At least 2 years of customer service and/or office-related experience.
  • Prior dispatch experience preferred.
  • Ability to multitask and maintain attention to detail in a fast-paced environment.
  • Knowledge of local geographical area preferred.
  • Proficiency in relevant computer applications.
Work Environment

This is a sedentary role in a fast-paced office environment, requiring the ability to lift files, open filing cabinets, and bend or stand as necessary.

Each SERVPRO Franchise is independently owned and operated.



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