Member Solutions Representative

3 weeks ago


Jacksonville, Florida, United States VyStar Credit Union Full time
Job Summary

VyStar Credit Union is seeking a highly skilled Member Solutions Representative to join our team. As a key member of our collections team, you will be responsible for contacting members to effectively reduce VyStar's exposure to financial losses caused by delinquent accounts.

This is a challenging and rewarding role that requires strong communication and problem-solving skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
  • Review delinquency reports and collection system information to determine appropriate collection activity.
  • Contact members to discuss delinquency and obtain information to effect collection on accounts.
  • Follow up regularly if debt is not paid current.
  • Use skip tracing tools to locate difficult-to-reach members.
  • Recommend extensions and/or payment arrangements on delinquent accounts.
  • Review and recommend charge-off accounts to supervisors.
Requirements
  • A minimum of one year of prior office/clerical experience and one year of prior collection, call center, and/or customer service experience.
  • Familiarity with state and federal laws governing collection procedures is preferred.
  • Ability to interpret auditory sources of information and interact with a computer keyboard.
  • Ability to organize and interpret data from reports and computer displays.
What We Offer

VyStar Credit Union offers a competitive pay package, an excellent benefit program, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.



  • Jacksonville, Florida, United States VyStar Credit Union Full time

    Job Title: Member Solutions RepresentativeWe are seeking a highly skilled and motivated Member Solutions Representative to join our team at VyStar Credit Union. As a key member of our collections team, you will be responsible for effectively reducing VyStar's exposure to financial losses caused by delinquent accounts.Key Responsibilities:Review delinquency...


  • Jacksonville, Florida, United States VyStar Credit Union Full time

    Job Title: Member Solutions RepresentativeVyStar Credit Union is seeking a highly skilled Member Solutions Representative to join our team. As a key member of our collections team, you will be responsible for effectively reducing VyStar's exposure to financial losses caused by delinquent accounts.Key Responsibilities:Review delinquency reports and collection...


  • Jacksonville, Florida, United States VyStar Credit Union Full time

    About the RoleVyStar Credit Union is seeking a highly skilled Member Solutions Representative to join our team. As a key member of our collections team, you will be responsible for reducing financial losses caused by delinquent accounts.Key ResponsibilitiesReview delinquency reports and collection system information to determine the best course of action for...


  • Jacksonville, Florida, United States VyStar Credit Union Full time

    Job SummaryVyStar Credit Union is seeking a highly skilled Member Solutions Representative I to join our team. As a key member of our collections team, you will be responsible for reducing VyStar's exposure to financial losses caused by delinquent accounts.Key ResponsibilitiesReview delinquency reports and collection system information to determine...


  • Jacksonville, Florida, United States Social Finance Ltd Full time

    About the RoleWe are seeking a highly skilled Member Service Representative to join our team at Social Finance Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our members across multiple communication channels.Key ResponsibilitiesProvide industry-leading customer service, leveraging soft skills...


  • Jacksonville, Florida, United States First Florida Credit Union Full time

    Job Summary:Are you passionate about delivering exceptional member experiences? Do you thrive in a dynamic and growing credit union environment? We're seeking a highly motivated Member Service Representative to join our team at First Florida Credit Union.About the Role:This is a fantastic opportunity to work in a fast-paced and customer-focused environment,...


  • Jacksonville, Florida, United States INSPYR Solutions Full time

    Job DescriptionWe are seeking a skilled Avaya Solutions Expert to join our team at INSPYR Solutions. As a key member of our technical support team, you will be responsible for providing top-notch support for our clients in the Jacksonville, FL area.Key Responsibilities:Provide 85% support for our clients in the Jacksonville areaFunction as a member of a...


  • Jacksonville, Florida, United States Taymax Group Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a superior level of customer service...


  • Jacksonville, Florida, United States INSPYR Solutions Full time

    About the Role:We are seeking a skilled Avaya Aura specialist to provide on-site support for one of our clients in the Jacksonville, FL area. The ideal candidate will have a strong background in Avaya voice solutions and be able to function as a member of a staff team.Key Responsibilities:Provide 8×5 support for Avaya voice solutionsInstall, configure, and...

  • Sales Representative

    3 weeks ago


    Jacksonville, Florida, United States Erie Construction Mid-West Inc. Full time

    Job OpportunityErie Home, a leading direct-to-consumer provider of home improvement solutions, is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will engage with pre-set, pre-qualified warm leads, deliver captivating interactive sales presentations, and facilitate closings. Our comprehensive training program will...


  • Jacksonville, Florida, United States Taymax Group Full time

    We are seeking a Member Services Representative to provide exceptional customer service to Planet Fitness members, prospective members, and guests. This role is responsible for creating a positive member experience by greeting members, answering phones, checking members into the system, and facilitating updates to member accounts.Key Responsibilities:Provide...


  • Jacksonville, Florida, United States Sciens Building Solutions Full time

    {"title": "Service Sales Representative", "description": "Job SummarySciens Building Solutions is seeking a highly skilled Service Sales Representative to join our fire safety & security business. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, expanding services to existing customers, and...


  • Jacksonville, Florida, United States Jobs for Humanity Full time

    About the Role:The Energy Trading Product Support Representative role at FIS is designed to collaborate with clients to provide in-depth product support for the FIS Energy Trading, Risk and Logistics Platform. This platform is a flexible, cloud-native solution that helps clients calculate market-to-market positions in real-time, capture physical and...


  • Jacksonville, Florida, United States RADIFI FEDERAL CREDIT UNION Full time

    Job Title: Member Engagement Center Sales RepresentativeRadiFi Federal Credit Union is seeking a highly skilled Member Engagement Center Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting and selling our products and services to new and existing members.Key Responsibilities:Manage and handle...


  • Jacksonville, Florida, United States Sciens Building Solutions Full time

    Job SummarySciens Building Solutions is seeking a highly skilled Service Sales Representative to join our team. As a key member of our fire safety and security business, you will be responsible for identifying and pursuing new business opportunities, expanding services to existing customers, and managing and growing the business through the sale of new...


  • Jacksonville, Florida, United States Sciens Building Solutions Full time

    Job SummarySciens Building Solutions is seeking a highly motivated and experienced Sales Representative to join our fire safety and security business. The ideal candidate will have a strong background in sales and a passion for delivering exceptional customer service.Key ResponsibilitiesSell service and maintenance contracts, and other related services to...


  • Jacksonville, Florida, United States First Florida Credit Union Full time

    Job Title: Call Center Service Representative IIAre you looking for a challenging and rewarding career in customer service? We are seeking a highly motivated and customer-focused Call Center Service Representative II to join our team at First Florida Credit Union.About the Role:As a Call Center Service Representative II, you will be responsible for providing...


  • Jacksonville, Florida, United States Citigroup Full time

    Job SummaryThe Financial Solutions Senior Analyst is a seasoned professional role that requires in-depth disciplinary knowledge and expertise in finance. The successful candidate will contribute to the development of new techniques and the improvement of processes and workflow for the area or function.Key ResponsibilitiesContribute to the design, roll-out,...


  • Jacksonville, Florida, United States Infojini Full time

    Job DescriptionAs a Technical Advisor at Infojini, you will play a crucial role in ensuring the technical design and delivery of vendor solutions align with our enterprise's business strategy and architecture.Key ResponsibilitiesRepresent the Agency in overseeing the technical design and delivery of vendor solutions.Work closely with service providers to...


  • Jacksonville, Florida, United States Konica Minolta Business Solutions Full time

    Unlock Your Potential as a Technology Sales RepresentativeAre you passionate about working with people, technology, and making a difference in your business community? Do you want to join a company that values its employees and the world around us? At Konica Minolta Business Solutions, we partner with our customers to design Future of Work technology...