Customer Service Representative

10 hours ago


Rocky Mount, North Carolina, United States Answering Service Care Full time
Job Title: Answering Service Operator

We are seeking a skilled and empathetic Answering Service Operator to join our team at Answering Service Care. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients and their customers.

Responsibilities:
  • Provide timely and accurate assistance to customers, addressing their concerns and complaints in a professional and empathetic manner.
  • Take accurate phone messages and ensure clear and detailed documentation.
  • Engage with customers professionally and maintain a positive attitude under pressure.
Requirements:
  • Strong verbal and written communication skills.
  • Empathy and compassion towards customers' situations.
  • Keen attention to detail.
  • Intermediate to advanced computer skills.
What We Offer:
  • Competitive pay structure with opportunities for performance bonuses.
  • Health, dental, and vision coverage (full-time employees).
  • PTO and employee assistance program.
  • Childcare and gym membership reimbursement.

We are committed to providing our team members with a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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