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Front Desk Representative

1 month ago

Olathe, Kansas, United States KMG Hotels Full time

About the Job:

The Candlewood South Olathe Hotel is seeking a dedicated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for ensuring that our guests have an exceptional stay experience. This role requires a strong commitment to customer satisfaction and a willingness to go above and beyond to meet the needs of our guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking in and out guests, handling room assignments, and responding to guest inquiries.
  • Work collaboratively with other hotel staff to ensure seamless service delivery and maintain a positive and respectful work environment.
  • Participate in ongoing training and development to enhance skills and knowledge in customer service, hotel operations, and other relevant areas.

About KMG Hotels:

KMG Hotels is a premier lodging company that values its associates, guests, and partners. We strive to create an environment where all associates are valued and respected, and where doing it the "right way" takes precedence over doing it the "easy way." Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices, and a dedication to providing well-maintained hotels.