Patient Service Representative
4 weeks ago
The Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in customers and visitors, answering calls, copay collection, and completing MyChart and EMR appointment requests.
Key Responsibilities- Pre-Visit Scheduling: Schedule internal and external incoming department referrals, in-person appointments, telehealth visits, surgeries, procedures, and ancillary services using Epic Cadence decision trees.
- Registration and Verification: Register patients during the scheduling process, including entering demographics, insurance verification, and completing the Medicare Secondary Payer Questionnaire (MSPQ).
- Point of Service Collections: Collect copays, co-insurance, and deductibles from patients.
- MyChart Activation and Support: Assist patients with MyChart activation and support, including online check-in prior to appointments.
- Standard Check-In and Check-Out: Perform high-volume patient clinic check-in and check-out, and phone reception, following health system standards.
- Education: High school graduate or equivalent.
- Experience: 1 or more years of customer service or healthcare experience.
- Skills: Basic computer skills, including Microsoft Excel, Word, Outlook, and Teams, and ability to maintain patient confidentiality.
-
Patient Access Representative
4 weeks ago
Olathe, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Access RepresentativeAt The University of Kansas Health System, we are seeking a highly skilled and customer-focused Patient Access Representative to join our team.Job Summary:The Patient Access Representative is responsible for providing exceptional patient service and ensuring accurate and timely registration of patients. This role...
-
Patient Access Representative
1 month ago
Olathe, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Access RepresentativeAs a Patient Access Representative at The University of Kansas Health System, you will play a vital role in ensuring a positive and efficient experience for our patients and visitors. This role requires excellent communication and customer service skills, as you will be the first point of contact for many...
-
Patient Access Representative
4 weeks ago
Olathe, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Access RepresentativeJoin The University of Kansas Health System as a Patient Access Representative and play a vital role in ensuring a positive experience for our patients and visitors.Responsibilities:Greet patients and visitors in a prompt, courteous, and helpful manner.Verify patient information and obtain accurate demographic and...
-
Patient Access Representative
4 weeks ago
Olathe, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be responsible for greeting patients and visitors in our numerous outpatient registration areas, providing exceptional customer service, and ensuring accurate and timely processing...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States Olathe Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the Olathe Community Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to the public, handling routine questions, and resolving customer issues. This is a part-time opportunity, working up to 19 hours a...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States TEKsystems Full timeAhead of the curve, TEKsystems is seeking a skilled Customer Service Representative to join our team in Olathe, KS.Job Summary:As a Customer Service Representative, you will be responsible for handling work ticket orders for our national accounts, including Lowes, Amazon, Target, and Walmart.Key Responsibilities:Qualifying and verifying customer...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States The Pinnacle Group Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at The Pinnacle Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our clients are satisfied with our services.The...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States U-Haul Full timeCustomer Service Representative Job DescriptionThe Customer Service Representative will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. This role involves inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. As a Customer...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States KMG Hotels Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the Courtyard by Marriott Kansas City Olathe. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming greetings to...
-
Customer Service Representative
1 month ago
Olathe, Kansas, United States Hy-Vee, Inc. Full timeJob Title: Customer ServiceDepartment: GroceryFLSA: Non-ExemptJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Hy-Vee, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, processing mail and Western Union orders,...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you looking for a career that involves helping others and providing exceptional customer service? U-Haul is seeking a Customer Service Representative to join our team!Key Responsibilities:Assist customers with U-Haul products and services.Use U-Scan technology to manage rentals and inventory.Move and hook up...
-
Customer Service Representative
1 month ago
Olathe, Kansas, United States Culligan Midwest Full timeJob OpportunityCulligan Midwest is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling a high volume of inbound calls, providing exceptional customer service, and performing administrative duties.Key Responsibilities:Handle customer inquiries and resolve...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States FedEx Full timeCustomer Service Representative at FedExAs a valued member of our retail team, you will be responsible for providing exceptional customer service and support to our customers. Your key responsibilities will include:* Assisting customers with their inquiries and resolving any issues that may arise* Maintaining a clean and organized store environment*...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States ArcBest Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ABF Freight, an ArcBest company. As a key member of our service center team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist with various clerical, administrative, and...
-
Financial Services Representative
4 weeks ago
Olathe, Kansas, United States OneMain Financial Full timeAt OneMain Financial, we're looking for a Financial Services Representative to join our team. As a Consumer Loan Sales Specialist, you'll empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.The ideal candidate will learn the lending and servicing business at OneMain, allowing them...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States James Battin Farmers Insurance Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at James Battin Farmers Insurance. As a key member of our customer support team, you will play a pivotal role in helping our clients understand their insurance coverage.This is an excellent opportunity for individuals who are passionate about delivering exceptional...
-
Customer Service Representative
4 weeks ago
Olathe, Kansas, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a Customer Service Representative, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will also provide accurate and timely information regarding insurance products and services, process...
-
Financial Services Representative
1 month ago
Olathe, Kansas, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust: A Leader in Financial ServicesAt Enterprise Bank & Trust, we are committed to helping individuals and businesses achieve their financial goals. Our team of experienced professionals is dedicated to providing exceptional customer service and support.Job SummaryThe Financial Services Representative will serve as the bank's front-line...
-
Banking Services Representative
4 weeks ago
Olathe, Kansas, United States Enterprise Bank & Trust Full timeJob Summary:Enterprise Bank & Trust is seeking a Banking Services Representative to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for processing business and banking transactions, maintaining accurate records, and ensuring a positive customer experience.Key Responsibilities:Process debit...
-
Patient Registration Coordinator
1 month ago
Olathe, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled Patient Registration Representative to join our team. As a key member of our admissions team, you will be responsible for ensuring a seamless registration experience for patients and families.Key ResponsibilitiesMonitor patient schedules daily to ensure accurate registration and...