Transitional Living Program Coordinator

2 weeks ago


Charleston, Illinois, United States Hope of East Central Illinois Full time
Job Overview

Position: Transitional Housing Case Manager

HOPE of East Central Illinois is committed to eradicating domestic violence by offering a comprehensive array of services for survivors and promoting societal change. We are currently looking to fill a Full-Time Transitional Housing Case Manager position within our organization.

We provide a competitive salary along with a robust benefits package that includes health, dental, vision, life, and short-term disability insurance, as well as a matched contribution towards a SIMPLE IRA retirement plan.

Role Responsibilities:

This is an exempt, full-time role requiring 40 hours per week. The Transitional Housing Case Manager may need to work some evenings and maintain flexible hours. This position is responsible for delivering case management and advocacy services to adult clients and their dependents enrolled in our transitional housing program. Key responsibilities include:

  1. Conducting client intakes and assessments
  2. Providing counseling, life skills assistance, advocacy, and other essential services
  3. Facilitating life skills groups and tenant meetings
  4. Offering transportation support
  5. Developing safety and goal plans with clients, assisting them in achieving and updating these objectives
  6. Monitoring and evaluating progress towards established goals
  7. Documenting all client interactions
  8. Maintaining and updating client files
  9. Implementing and monitoring agency policies to ensure client safety
  10. Participating in hotline and on-call rotations
  11. Performing additional duties as assigned
Qualifications:

Education/Certification:

  • Valid Driver's License and Auto Insurance - Required
  • Bachelor's Degree - Required
  • 40-Hour Training in Domestic Violence - Provided
  • Successful completion of a background check - Required

Experience:

  • 1-3 Years of Relevant Experience - Required
  • Experience with Domestic Violence Survivors - Preferred

Skills and Abilities:

  • Ability to sit or stand for extended periods - Required
  • Capability to lift a minimum of 50 pounds - Required
  • Strong written and verbal communication skills - Required
  • Basic computer proficiency - Required
  • Ability to comprehend and interpret written information - Required
  • Competency in recognizing and responding to trauma responses - Required
  • Sound judgment and problem-solving skills - Required
  • Team-oriented mindset - Required
  • Ability to empower and communicate effectively with clients - Required
  • Commitment to non-violence in familial and domestic settings - Required
  • Bilingual candidates are encouraged to apply
Position Scope:

The Transitional Housing Case Manager is expected to engage in direct communication to foster a positive work environment. A thorough understanding of housing challenges, familiarity with community resources, and sensitivity to the needs of survivors and their families are essential. Candidates must demonstrate a commitment to diversity and inclusivity, effectively communicating and working with a diverse client population.

Successful candidates will align with the philosophy and programming at HOPE of East Central Illinois, which emphasizes support for survivors and a collective belief in fostering a society free from violence. HOPE is an equal opportunity employer, dedicated to creating a diverse workplace and offering a competitive salary and benefits package.



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