Patient Services Coordinator

2 weeks ago


Tempe Arizona, United States Arizona Diagnostic Radiology Full time

Position Overview:
At Arizona Diagnostic Radiology, we are committed to advancing healthcare through innovative technology and exceptional patient care. Our team is dedicated to providing the highest quality of service, ensuring that every patient experience is positive and fulfilling.

As a Patient Services Coordinator, you will play a vital role in our operations, working alongside a team of skilled professionals who prioritize patient satisfaction and clinical excellence.


Key Responsibilities:
1. Welcome and register patients with a warm and service-oriented approach.

2. Verify and collect necessary insurance and patient information, ensuring all documentation is accurate and complete.

3. Manage co-payments and fees efficiently.

4. Handle incoming phone calls, directing them appropriately.

5. Schedule, reschedule, or cancel patient appointments, confirming details and notifying relevant staff of any changes.

6. Provide patients with essential information regarding preparatory and safety protocols, as well as directions to our facilities when necessary.

7. Collaborate with back-office personnel to ensure timely and effective patient care.

Qualifications:
To excel in this role, you should possess:

- A High School Diploma or GED.

- Proficient computer skills, with intermediate to advanced capabilities.

- Strong multitasking abilities and excellent communication skills.

- A background in delivering outstanding customer service.

- Familiarity with medical terminology and prior experience in a medical or radiology office is preferred.

Compensation:
Competitive hourly wage of USD $18.00.

Work Schedule:
Morning shifts, Monday through Friday, from 7:30 AM to 4:30 PM.

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