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Patient Service Coordinator

2 months ago


Prescott Valley Arizona, United States Forefront Dermatology Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:
  • Patient Check-in and Registration: Verify patient information, update records, and ensure accurate billing and insurance processing.
  • Phone and In-Person Communication: Respond to patient inquiries, schedule appointments, and provide general information about our services.
  • Medical Records Management: Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans.
  • Collection of Co-Pays and Cash Payments: Process payments and maintain accurate financial records.
  • Office Administration: Perform opening and closing duties, maintain a clean and organized workspace, and ensure the efficient flow of patients through the clinic.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of recent medical office experience or in a similar capacity preferred.
  • Skills: Proficient in basic computer functions, ability to learn new software quickly, excellent customer service and communication skills, and ability to multitask and prioritize tasks.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Team Environment: A collaborative and supportive team environment.