Patient Care Coordinator
2 weeks ago
Overview:
Patient Care Coordinator
Job Description
At our facility, we strive to provide an outstanding experience for every patient from the moment they arrive.
Your primary responsibilities will include serving as a patient advocate, engaging with individuals through various communication channels, overseeing patient payments, and utilizing multiple software applications.
Your contributions will significantly enhance each patient's care journey, even before they enter the treatment area.Schedule:
Part-Time
Hours:
Weekdays (afternoon shifts)
Compensation starting at $16/hour, with potential for higher rates based on experience
Responsibilities:
We are looking for candidates who are adaptable, patient-focused, excellent communicators, detail-oriented, and collaborative team members.
In this role, typical responsibilities include:
Welcoming new and returning patients upon arrival, registering new patients, and providing information about their visit
Coordinating patient appointments both in-person and via phone
Maintaining regular communication with various stakeholders, including legal offices, insurance providers, translation services, operational leaders, and business development teams
Collecting co-payments from patients, managing insurance approvals, and conducting verifications
Providing patients with essential information regarding their upcoming appointments during checkout
Addressing inquiries from patients, healthcare providers, and colleagues
Qualifications:
Minimum
Qualifications:
High School Diploma or GED required
Preferred
Qualifications:
Experience in healthcare
Bilingual capabilities
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work shift
Manual dexterity to enable typing (including 10-key) throughout a work shift
Ability to lift up to 25 lbs safely from ground to waist using proper techniques
Ability to carry office supplies weighing up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize individuals, and comprehend written instructions
Ability to communicate effectively to understand and provide directions
Additional Information:
Our organization is dedicated to delivering exceptional physical therapy services, and our teams are committed to the communities we serve, ensuring a welcoming, positive, and supportive environment for all patients.
As a member of our team, you will have the opportunity to make a meaningful impact on individuals' lives every day.
We are seeking someone who will contribute positively to our local community.
We are committed to fostering a diverse workforce and are an equal opportunity employer.
Qualified applicants will be considered for employment, and employees will be treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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