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Commercial Performance Assistant Manager

2 months ago


New York, New York, United States Richemont Full time

Reference Code: 52310 Position: Commercial Performance Assistant Manager

Location: New York, NY, US

Employment Type: Permanent

The legacy of Cartier is built on boldness and passion. For over 170 years, we have embraced a daring, pioneering spirit that continues to motivate our teams across all sectors, from our boutiques to our workshops and corporate offices. Our diverse workforce of over 7,500 individuals from 90 nationalities is united by a common independent spirit and a commitment to excellence, continuously enriching our Maison's heritage by pushing the limits of creativity.

Diversity and Inclusion: At Cartier North America, we take pride in employing talent from various backgrounds, experiences, and identities. We believe that embracing and empowering diversity and inclusion fosters creativity and knowledge, leading to excellence. We are dedicated to building a workforce that reflects the diversity of our clients and communities.

Job Mission:

The Commercial Performance Assistant Manager plays a crucial role in supporting all commercial channels, including boutiques, eCommerce, and specialist retail partners. This position focuses on analyzing business metrics and trends to identify strengths and opportunities within each commercial channel.

Main Responsibilities:

Reporting and Analysis:

  • Collaborate with cross-functional partners to gather and consolidate business performance data, generating comprehensive business recaps.
  • Provide recommendations and feedback to the data solutions team for the development of dashboards and reports via PowerBI, enhancing existing reporting tools.
  • Prepare monthly and quarterly business performance recaps, highlighting strengths and opportunities across business channels and driving action plans based on insights.
  • Analyze business trends and performance, offering data-driven suggestions to formulate strategies aimed at achieving both short-term and long-term performance objectives.
  • Establish daily sales targets to guide boutiques in meeting their monthly goals.
  • Set monthly targets for wholesale accounts and provide recommendations to regional partners.
  • Examine boutique traffic patterns and client shopping behaviors to identify potential business opportunities.
  • Manage ad-hoc data and analysis requests from boutiques and regional partners.

Enhancement of Data Efficiency and Accuracy:

  • Master the data flow process across all systems, providing recommendations to enhance team efficiency.
  • Conduct ongoing data audits to improve the accuracy of business performance data.
  • Clearly define key business metrics and performance indicators, strategizing to achieve performance KPI goals.

Qualifications:

Education: Bachelor's degree preferred.

Required Experience: Minimum of 3 years in company, retail, and/or wholesale planning.

Technical Skills: Highly proficient in Microsoft Excel, Word, PowerPoint, and Outlook. Experience with SAP and PowerBI is preferred but not mandatory.

About Richemont: Richemont owns several of the world's leading luxury goods companies, particularly renowned for their expertise in jewelry, watches, and writing instruments. Cartier has been a proud member of the Group since 1988.