Optical Front Desk Coordinator

3 days ago


Rochester, New York, United States Vision Source Full time

We are seeking a highly skilled and customer-focused Optical Front Desk Coordinator to join our team at Rochester Eye Care Associates in Rochester, NH.

About Us

Rochester Eye Care Associates is a cutting-edge optical experience dedicated to providing exceptional patient care and vision solutions. Our team is passionate about delivering personalized attention and expertise to every individual who walks through our doors.

Compensation

The estimated salary for this role is $15-$19 per hour, offering a competitive pay scale that reflects your hard work and dedication.

Job Description

As an Optical Front Desk Coordinator, you will be the first point of contact for patients, setting the tone for an exceptional optical journey. Your responsibilities will include:

  • Greeting and assisting patients with a warm smile, making every visit memorable from the moment they step in.
  • Efficiently managing appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
  • Handling phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
  • Demonstrating genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Experience in billing and coding, with a preference for optical billing and coding.
  • The ability to multitask and adapt to changing situations.
  • A self-motivated and detail-oriented approach to work.
  • An interest in healthcare and a passion for delivering exceptional customer service.
  • Strong communication skills and a professional appearance.


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