Benefits Coordinator

3 weeks ago


Rochester, New York, United States Ortho Clinical Diagnostics Full time

About Us


At Ortho Clinical Diagnostics, we unite the strengths of Quidel Corporation and Ortho Clinical Diagnostics to create a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine.


We are a global organization with over 6,000 strong, operating in more than 130 countries, providing fast, accurate and consistent testing where and when it's needed most – from home to hospital, lab to clinic.


Our culture prioritizes team members' happiness, inspiration and engagement, believing that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.



About the Role


We're seeking a highly skilled Benefits Administrator to support our People & Culture team. The ideal candidate will be responsible for administering individual and group benefit programs in the U.S. and Canada, including health, dental, vision, life insurance, ancillary benefits plans, business travel accident, health savings plan, flexible spending plans, and retirement plans.


The Benefits Administrator will provide exceptional customer service to the organization and its employees, contributing to the design of quality benefits plans to attract and retain top talent.


This position can be hybrid (2 days onsite) within the San Diego, CA or Rochester, NY locations.



Responsibilities



  • Administer all U.S. and Canada benefit programs, including Health & Welfare and retirement plans.
  • Participate in educating employees about new hire and ongoing benefits, including assisting with understanding benefit offerings.
  • Serve as the first point of contact for employee benefit issues, responding to questions and working with payroll or Sr. Manager of Benefits for issue resolution.
  • Assist with escalations from Human Resource Business Partners and other employees.
  • Maintain employee confidence by keeping benefit information confidential.
  • Participate in benefit planning for subsequent years.
  • Explain employee benefits by conducting meetings, preparing written and graphic announcements, presentations, and explanations, and responding to requests for information.
  • Lead annual benefits open enrollment, including participating in system testing and development of employee communication & education.
  • Perform subsequent internal audits related to the annual benefits open enrollment.
  • Assist with creating, coordinating and executing communication campaigns and other required notices for employees (e.g. SPDs, SMMs) and other stakeholders on benefit programs.
  • Craft content and communications for employees that are approachable, succinct, and reflect Company culture, including monthly communication to employees highlighting benefits programs.
  • Engage with all U.S. and Canada benefits vendors.
  • Support and participate in ongoing Benefits and HR initiatives and projects.
  • Help develop communication tools to enhance understanding of the company's benefits package including new hire orientation, open enrollment, training material for Benefit Admin system.
  • Complete benefits surveys.
  • Research internal and external questions related to benefits, Qualifying Life Events, and eligibility.
  • Respond to queries from employees for benefits questions and navigating the systems.
  • Perform various audits throughout the plan year to ensure data accuracy and compliance.
  • Stay current with changing regulations and current trends in benefits, with a focus on product development, delivery and support and utilizing key technologies.
  • Back up to the Associate Benefits Administrator when needed, including new hire orientation around Benefits.
  • Perform other work-related duties as assigned.


About You


We're looking for a highly skilled Benefits Administrator with:


Required:



  • Bachelor's degree in human resources or related field.
  • Three or more years of experience in employee benefits.
  • Solid understanding of different benefit plans (retirement, health, dental and vision insurance, etc.).
  • Strong computer skills required, including word processing, database and spreadsheet experience (i.e., MS Office).
  • Understanding of data recording and analysis.
  • Ability to handle a high volume of work required.
  • Attention to detail and accuracy.
  • Must be very well organized, accurate, thorough and monitor work for quality.
  • Ability to handle multiple tasks with the ability to prioritize required.
  • Must be able to effectively interact and communicate with people of diverse backgrounds, cultures, and personalities. Strong interpersonal skills are a necessity.
  • Ability to maintain confidentiality a must.

Preferred:



  • Workday benefits administrator experience.

About the Work Environment


This role requires:


No strenuous physical activity, though occasional light lifting of files and related materials is required.


30% of time in meetings, working with team, or talking on the phone, 70% of the time at the desk on computer, doing analytical work.


Minimal travel required. Travel includes airplane, automobile travel and overnight hotel.


Salary Range


The salary range for this position is $50,000 to $85,000, based on education, experience, and other factors.


We offer a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays.


All benefits are non-contractual and may be amended, terminated, or enhanced as needed.



About QuidelOrtho


QuidelOrtho is an equal opportunity employer, committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.


We are also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you require special assistance or an accommodation to apply due to a disability, please contact us at [Your Email].


Estimated Salary: $63,750 - $83,250




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