Outreach Liaison Eldercare Program Specialist

4 days ago


Miami Beach, Florida, United States Mount Sinai Medical Center of Florida Full time
About the Role

We are seeking a highly motivated and experienced Outreach Liaison to join our Eldercare Program team at Mount Sinai Medical Center of Florida. As a key member of our team, you will be responsible for promoting our Eldercare program to potential participants and ensuring a smooth enrollment process.

Key Responsibilities
  • Develop and implement effective outreach strategies to engage with healthcare professionals and patients to promote the Eldercare program.
  • Meet with patients, families, and healthcare providers to educate them about the Eldercare program and its benefits.
  • Collaborate with internal stakeholders, including care management, physicians, and hospitalists, to promote the Eldercare program.
  • Develop and maintain accurate records of prospective referral sources and track participants through the enrollment process.
  • Attend and participate in sales and enrollment meetings, as well as other meetings as directed.
  • Act as a liaison between patients, healthcare providers, and the Eldercare program to resolve issues and maintain positive relationships.
  • Stay up-to-date on applicable laws and regulations, including Mount Sinai and Eldercare policies on compliance, fraud, waste, and abuse.
Requirements
  • Bachelor's degree in a healthcare-related field or equivalent experience.
  • At least two years of sales or marketing experience in a healthcare setting, preferably with experience working with the frail or elderly.
  • LPN, BSW, or Bachelors degree in healthcare or marketing related field is preferred.
What We Offer

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance

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