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Litigation Intake Coordinator

1 month ago

Birmingham, Alabama, United States Hazzard Law Firm Full time
Job Overview

We are seeking a highly skilled and compassionate Litigation Intake Specialist to join our team at the Hazzard Law Firm. As a key member of our team, you will play a vital role in managing our growing caseload and providing exceptional customer service to our clients.

Key Responsibilities
  • Conduct thorough surveys of potential clients to determine the best fit for our practice, while demonstrating empathy and active listening skills.
  • Manage various office tasks, including email correspondence, document management, data organization, and research, to ensure our firm operates at peak efficiency.
  • Collaborate with the marketing team to develop initiatives that foster prospective client streams and promote awareness of our law firm.
  • Supervise new client onboarding and current client files through data entry and paperwork collection, ensuring seamless case management.
  • Coordinate appointments for potential clients that meet our criteria, maintaining our lawyers' schedules and growing our caseload.
Requirements
  • Excellent communication skills and a strong sense of empathy.
  • Proficiency in the Microsoft Office suite, with advanced Excel skills.
  • Familiarity with spreadsheet and data management, as well as computer skills.
  • Customer service or sales experience is a plus.
  • Previous legal experience is highly valued.
  • Experience with CRM and case management software is desired.
  • A High School diploma is required, with a Bachelor's degree being a plus.
About Us

The Hazzard Law Firm is a boutique firm specializing in criminal defense, domestic relations, and personal injury law. We pride ourselves on providing exceptional service and support to our clients, and we are committed to making a positive impact in our community.