Criminal Defense Intake Coordinator
3 weeks ago
Job Description:
We are seeking a skilled Criminal Defense Intake Coordinator to join our team at the Hazzard Law Firm. As a key member of our intake team, you will be responsible for evaluating prospective client inquiries and phone calls, analyzing their case fit, and providing exceptional customer service.
Responsibilities:
- Evaluate prospective client inquiries and phone calls
- Analyze case fit and provide input into awareness and law firm partnerships initiatives
- Perform miscellaneous clerical tasks, including transcription, research, spreadsheet management, and email writing
- Set appointments for potential clients and organize paperwork
- Enter data into our case management system to streamline new client onboarding and current client files
Requirements:
- Previous legal experience highly valued
- Outstanding communication skills and sense of empathy
- Solid data entry, spreadsheet management, and computer skills
- Customer service or sales experience a plus
- High school diploma or equivalent required; Bachelor's degree preferred
About Us:
The Hazzard Law Firm is a boutique criminal defense, domestic relations, and personal injury firm in the heart of downtown Birmingham. We are dedicated to providing exceptional legal services to our clients and are seeking a skilled intake coordinator to join our team.
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