Retail Sales Representative

2 weeks ago


Wilton, Connecticut, United States Ring's End Inc Full time
Customer Service / Sales Associate

Ring's End, Inc. is on the lookout for a dedicated full-time Customer Service / Sales Associate to ensure our retail operations run seamlessly. This role offers a competitive salary and comes with excellent benefits, including traditional and Roth 401K, a 3% 401K safe harbor company contribution, various health insurance options, FSA & DCA, employee discounts on our products and materials, life and accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), an employee assistance program, and a legal counseling program. If this retail opportunity aligns with your career aspirations, read on.

Are you a diligent individual who genuinely values customer satisfaction and strives to exceed expectations? Are you eager to collaborate with a well-established building material retailer to enhance your skills? If so, we encourage you to complete our initial 3-minute application for this Customer Service / Sales Associate position as we are eager to meet you.

ABOUT RING'S END INC

We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. As a third-generation, family-owned business with a rich legacy dating back to 1902, we are committed to service and innovation, aiming to be the premier resource in the building material industry for builders, remodelers, painting contractors, architects, and homeowners.

Our growth and success stem from our exceptional team of professionals. We prioritize hiring the best talent in the industry, fostering a diverse and dynamic work environment that values collaboration and teamwork. We seek innovation and continuous improvement in all our endeavors. We are looking for more talented individuals to join us.

A DAY IN THE LIFE AS CUSTOMER SERVICE / SALES ASSOCIATE

In this retail position, you will be responsible for ensuring profitability and customer satisfaction in our stores. As our representative, you will engage with customers and assist them with a friendly demeanor. You will interact with both regular and potential customers, promoting the sale of Ring's End products and services. Occasionally, you may need to address customer dissatisfaction and specific complaints, handling them fairly and promptly. Your responsibilities will include scheduling deliveries, following up with clients, guiding and advising customers on their building material inquiries, answering phones and emails, maintaining organized inventory, and any other tasks that contribute to customer support. You will find fulfillment in utilizing your knowledge and skills to assist our clients.

CUSTOMER SERVICE / SALES ASSOCIATE QUALIFICATIONS
  • Ability to adapt and be flexible to changes
  • Outstanding customer service and problem-solving abilities
  • Proficiency in point-of-sale software and various vendor and quoting software
  • Strong understanding of basic mathematical functions
Do you possess a positive attitude that enhances company morale? Are you goal-oriented and self-driven? Can you connect with our customers and build strong relationships? Are you an effective communicator who presents professionally? If so, you may be an ideal fit for this full-time retail position.

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