Retail Sales Specialist

2 weeks ago


Wilton, Connecticut, United States Ring's End, Inc. Full time
Job Overview

Customer Service / Sales Associate

Ring's End, Inc. is on the lookout for a dedicated full-time Customer Service / Sales Associate to ensure our retail operations run efficiently. This role offers a competitive salary along with excellent benefits, including traditional and Roth 401K options, a 3% 401K safe harbor company contribution, various health insurance plans, FSA & DCA, employee discounts on products, life insurance, long & short-term disability coverage, paid holidays, paid time off (PTO), an employee assistance program, and a legal counseling service. If this retail position aligns with your career goals, continue reading.

Are you a diligent individual who genuinely prioritizes customer satisfaction and strives to exceed their expectations? Are you eager to collaborate with a well-established building materials retailer to enhance your expertise? If so, we encourage you to complete our brief application for this Customer Service / Sales Associate role, as we are eager to meet you.


ABOUT RING'S END INC

We are a family-owned lumber and building materials retailer based in Connecticut, proudly serving Connecticut, South County, Rhode Island, and Westchester County, New York. With a rich history dating back to 1902, we are committed to innovation and service excellence, aiming to be the leading resource in the building materials sector for builders, remodelers, painting contractors, architects, and homeowners.

Our success is attributed to our exceptional team of professionals. We pride ourselves on fostering a diverse and dynamic work environment that emphasizes collaboration and teamwork. We are always seeking innovation and continuous improvement in our operations, and we welcome more talented individuals to join us.


A DAY IN THE LIFE AS A CUSTOMER SERVICE / SALES ASSOCIATE

In this retail position, you will be responsible for driving profitability and ensuring customer satisfaction within our stores. As our representative, you will engage with customers warmly and assist them with their needs. You will maintain regular communication with existing customers while also reaching out to potential clients, promoting the sale of Ring's End products and services. Occasionally, you may need to address customer complaints and resolve issues promptly and fairly. Your daily tasks will include scheduling deliveries, following up with clients, guiding customers on their building material inquiries, managing phone and email communications, organizing inventory, and performing any other necessary duties to support our clients. Your knowledge and skills will be invaluable in assisting our customers.


CUSTOMER SERVICE / SALES ASSOCIATE QUALIFICATIONS

  • Flexibility and adaptability to changing circumstances
  • Outstanding customer service and problem-solving abilities
  • Proficiency in point-of-sale software and various vendor and quoting systems
  • Strong understanding of basic mathematical concepts

Do you possess a positive attitude that enhances company morale? Are you goal-oriented and self-driven? Can you build strong relationships with our customers? Are you an effective communicator who presents themselves professionally? If so, you may be an ideal fit for this full-time retail position.

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