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Customer Service Lead

2 months ago

Wilton Manors Florida, United States Quality Talent Group Full time
Tempur-Pedic Sales Associate

We are seeking a highly skilled Sales Associate to join our dynamic team at Quality Talent Group. As a Sales Associate, you will play a pivotal role in delivering exceptional customer service and building long-term relationships with our valued clients.

About Our Organization

Quality Talent Group is a leading provider of premium mattresses and bedding products. We are committed to providing our customers with an unparalleled shopping experience and are seeking talented individuals to join our team.

Key Responsibilities
  • Customer Service Excellence: Provide outstanding customer service, including product information and follow-up, to ensure a welcoming and consultative experience.
  • Product Knowledge Expertise: Develop and maintain in-depth knowledge of our products to effectively communicate their features and benefits to customers.
  • Store Presentation and Maintenance: Support the store in maintaining high standards of presentation and product care to create an inviting shopping environment.
  • Team Collaboration: Foster a collaborative and open environment, working closely with colleagues to achieve sales goals and provide excellent customer service.
  • Safety and Security Protocols: Ensure all safety and security procedures are followed to maintain a secure and healthy work environment.
  • Professional Appearance: Maintain a consistently neat and professional appearance in accordance with company dress code standards.
Requirements
  • 1-3 years of retail sales experience with high-end luxury and/or custom products.
  • Strong ability to connect with customers, build trust, and foster relationships.
  • Flexibility in work schedule to reflect the needs and patterns of store hours.
  • Self-directed and able to work independently.
  • Ability to develop interpersonal skills and capabilities through ongoing training, as provided by the company.

Quality Talent Group is an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on protected characteristics.