Retail Sales Specialist
2 weeks ago
Ring's End, Inc. is in search of a dedicated full-time Customer Service / Sales Associate to ensure our retail operations function seamlessly. This role offers a competitive salary and includes access to excellent benefits, such as traditional and Roth 401K, a 3% 401K safe harbor company contribution, various health insurance options, FSA & DCA, employee discounts on our products, life and accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), an employee assistance program, and a legal counseling service. If this retail opportunity aligns with your career goals, read on.
Are you a diligent individual who genuinely prioritizes customer satisfaction and strives to exceed their expectations? Are you eager to collaborate with a well-established building material retailer to enhance your expertise? If so, we encourage you to complete our brief 3-minute application for this Customer Service / Sales Associate position, as we are eager to meet you.
ABOUT RING'S END INC
We are a Connecticut-based retailer specializing in lumber and building materials, serving Connecticut, South County, Rhode Island, and Westchester County, New York. As a third-generation, family-owned business with a legacy dating back to 1902, we are committed to service and innovation, striving to be the premier resource in the building material sector for builders, remodelers, painting contractors, architects, and homeowners.
Our success is attributed to our exceptional team of professionals. We pride ourselves on employing the best talent in the industry, fostering a diverse and dynamic work environment that emphasizes collaboration and teamwork. We continuously seek innovation and improvement in all our endeavors, and we are looking for more talented individuals to join us.
A DAY IN THE LIFE AS CUSTOMER SERVICE / SALES ASSOCIATE
In this retail position, you will be responsible for driving profitability and ensuring customer satisfaction in our stores. As our representative, you will engage with customers warmly and assist them with their needs. You will communicate with both regular and potential customers, promoting the sale of Ring's End products and services. Occasionally, you may need to address customer complaints, but you will handle these situations fairly and promptly. Your responsibilities will include scheduling deliveries, following up with clients, guiding customers on their building material inquiries, answering phones and emails, maintaining organized inventory, and any other tasks that contribute to customer support. You will find fulfillment in utilizing your knowledge and skills to assist our clients.
CUSTOMER SERVICE / SALES ASSOCIATE QUALIFICATIONS
- Ability to adapt to changing circumstances
- Outstanding customer service and problem-solving abilities
- Proficiency in point-of-sale software and various vendor and quoting applications
- Strong understanding of basic mathematical functions
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