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Sales and Service Expert

2 months ago


Wilton Manors Florida, United States Quality Talent Group Full time
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Quality Talent Group. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and building long-term relationships with our clients.

About Us

Quality Talent Group is a leading provider of staffing solutions, dedicated to connecting top talent with innovative businesses. We are committed to providing our clients with the best possible service and are seeking talented individuals to join our team.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, including product information and follow-up, to ensure a welcoming and consultative experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products to effectively communicate their features and benefits to customers.
  • Store Presentation: Support the store in maintaining high standards of presentation and product care to create an inviting shopping environment.
  • Teamwork: Foster a collaborative and open environment, working closely with colleagues to achieve sales goals and provide excellent customer service.
  • Safety and Security: Ensure all safety and security procedures are followed to maintain a secure and healthy work environment.
  • Appearance: Maintain a consistently neat and professional appearance in accordance with company dress code standards.
Requirements
  • 1-3 years of retail sales experience with high-end luxury and/or custom products.
  • Strong ability to connect with customers, build trust, and foster relationships.
  • Flexibility in work schedule to reflect the needs and patterns of store hours.
  • Self-directed and able to work independently.
  • Ability to develop interpersonal skills and capabilities through ongoing training, as provided by the company.

Quality Talent Group is an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on protected characteristics.