Equipment Rental Operations Coordinator

2 weeks ago


Jacksonville, Florida, United States Southern States Toyota Lift Full time

About Southern States ToyotaLift: We are a leading provider of comprehensive warehouse solutions, specializing in both new and pre-owned equipment, operator training, equipment rentals, fleet management, service and repair, automation, and warehouse organization.

Position Overview: As an Equipment Rental Operations Coordinator, you will play a crucial role in maintaining our reputation as a leader in the material handling sector. Your primary responsibility will be to assist rental customers throughout the entire equipment rental process, ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Facilitate communication with both internal and external stakeholders regarding rental fleet operations and monitor equipment availability.
  • Oversee the preparation and management of rental documentation to ensure accuracy and compliance.
  • Coordinate the logistics of transporting rental equipment to and from customer sites.
  • Provide exceptional customer service, demonstrating strong communication skills over the phone.
  • Utilize Microsoft Office proficiently and adapt positively to changes in a dynamic work environment.
  • Maintain familiarity with order entry software and leverage previous experience in industrial equipment rentals.
  • Support the sales team with updates on rental agreements and customer inquiries.
  • Audit customer invoices regularly to ensure accurate billing and timely communication with the accounting team.
  • Assist in the credit approval process for new customers and ensure proper documentation is submitted.
  • Keep accurate records of equipment availability and maintenance status in collaboration with shop associates.

Qualifications:

  • High school diploma; college coursework in business administration is preferred.
  • Bilingual skills in English and Spanish are advantageous.
  • Demonstrated ability to maintain a positive attitude and flexibility in a fast-paced environment.

Benefits:

  • Comprehensive dental insurance.
  • Flexible spending accounts and health savings accounts.
  • Tuition reimbursement programs.
  • Standard Monday to Friday day shift schedule.

Join us at Southern States ToyotaLift and contribute to our mission of delivering outstanding service and solutions in the material handling industry.


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