Equipment Rental Operations Coordinator
2 weeks ago
About Southern States ToyotaLift: We are a leading provider of comprehensive warehouse solutions, specializing in both new and pre-owned equipment, operator training, equipment rentals, fleet management, service and repair, automation, and warehouse organization.
Position Overview: As an Equipment Rental Operations Coordinator, you will play a crucial role in maintaining our reputation as a leader in the material handling sector. Your primary responsibility will be to assist rental customers throughout the entire equipment rental process, ensuring a high level of customer satisfaction.
Key Responsibilities:
- Facilitate communication with both internal and external stakeholders regarding rental fleet operations and monitor equipment availability.
- Oversee the preparation and management of rental documentation to ensure accuracy and compliance.
- Coordinate the logistics of transporting rental equipment to and from customer sites.
- Provide exceptional customer service, demonstrating strong communication skills over the phone.
- Utilize Microsoft Office proficiently and adapt positively to changes in a dynamic work environment.
- Maintain familiarity with order entry software and leverage previous experience in industrial equipment rentals.
- Support the sales team with updates on rental agreements and customer inquiries.
- Audit customer invoices regularly to ensure accurate billing and timely communication with the accounting team.
- Assist in the credit approval process for new customers and ensure proper documentation is submitted.
- Keep accurate records of equipment availability and maintenance status in collaboration with shop associates.
Qualifications:
- High school diploma; college coursework in business administration is preferred.
- Bilingual skills in English and Spanish are advantageous.
- Demonstrated ability to maintain a positive attitude and flexibility in a fast-paced environment.
Benefits:
- Comprehensive dental insurance.
- Flexible spending accounts and health savings accounts.
- Tuition reimbursement programs.
- Standard Monday to Friday day shift schedule.
Join us at Southern States ToyotaLift and contribute to our mission of delivering outstanding service and solutions in the material handling industry.
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