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Sales Operations Specialist

2 months ago

Jacksonville, Florida, United States Synergy Equipment Full time
Position Overview

A Sales Operations Specialist plays a crucial role in the equipment rental sector. This position focuses on nurturing customer relationships and managing their orders, while also overseeing equipment availability, logistics coordination, and billing processes.

Key Responsibilities
  • Sales Support: Provide efficient assistance to the sales team in processing invoices, contracts, credit applications, and sales reporting.
  • System Utilization: Leverage company systems (e.g., Salesforce, Reservation Systems) to document, track, and record all sales activities accurately and promptly.
  • Communication: Employ strong verbal and written communication skills to deliver precise support to sales and management personnel.
  • Inventory Management: Oversee the receiving, organizing, and movement of equipment and attachments while maintaining accurate inventory records.
  • Customer Assistance: Aid customers, both via phone and in-person, in completing necessary documentation for transactions.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications
  • Education: High School diploma required; military service may be considered in lieu of education.
  • Experience: Proven experience in processing detailed paperwork and managing multiple projects simultaneously.
  • Technical Skills: Proficiency in Microsoft Office Suite and a working knowledge of computer processes necessary for daily operations.
  • Communication Skills: Excellent communication and customer service skills are essential.
Work Environment

The work environment is typical of a customer service office, with regular visits to the repair shop and outdoor equipment yard. Some overnight travel may be required.

Physical Requirements

This role requires physical activities such as bending, squatting, crouching, reaching, and lifting up to 50 pounds or more.

Additional Information

At Synergy Equipment, we prioritize the safety and well-being of our employees. All successful candidates must undergo a drug test and background check prior to their start date. We offer a range of benefits, including medical, dental, and vision insurance, retirement options with company match, and paid time off.

Synergy Equipment is committed to fostering professional growth and development through comprehensive training programs and career advancement opportunities. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.