Strategic Communications Professional

6 days ago


Santa Clara, California, United States ServiceNow Full time
Job Description

**About the Role**

We are seeking a highly skilled and experienced Strategic Communications Professional to join our growing Global Communications team at ServiceNow. As an Executive Communications Lead, you will play a critical role in shaping the company's narrative and driving engagement across various audiences.

Key Responsibilities

  • Develop and execute strategic integrated communications plans that align with the Marketing organization's strategy, business priorities, and transformation change programs.
  • Design and produce executive visibility programs that turn ideas into compelling narratives, frameworks, and creative storytelling concepts.
  • Deliver executive-level work products, including scripts, speeches, videos, and social media amplification plans.
  • Prepare executives with rehearsals, scripts, storyboards, etc., while project managing the overall communications schedules.
  • Plan and support events, including quarterly Town Halls (hybrid, virtual, and in-person).
  • Manage and support change communications across multiple departments and teams.
  • Develop employee experience programs and campaigns that highlight wins, recognize individuals and teams, and promote cultural values and behaviors.
  • Serve as a resource across the communications team to ensure message alignment and consistency across all audiences, including customers and partners.

Requirements

  • Bachelor's degree in English, journalism, communications, organizational change, or equivalent career experience.
  • 10+ years of proven success guiding strategy and execution of global digitally driven communications that inform and delight employees.
  • Strategic counselor with the ability to influence senior leaders on strategy, messaging, and engagement opportunities to drive pride, passion, and action for our function.
  • Creative and visual storytelling experience coupled with strong business acumen and change management experience.
  • Ability to translate business strategies into compelling narratives.
  • Amazing project management and communication skills.
  • Resourceful, self-motivated, and able to independently prioritize shifting workloads in a high-growth, ever-changing environment.
  • Proven leadership capability and ability to work cross-functionally.
  • Experience driving Marketing strategic transformation programs is highly desired.

What We Offer

  • Competitive base pay and equity (when applicable), variable/incentive compensation, and benefits.
  • Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).


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