Field Service Operations Specialist

2 days ago


Fremont, California, United States Mattson Technology Full time

Job Summary

As a Field Service Operations Specialist at Mattson Technology, you will be responsible for installing, calibrating, repairing, and maintaining equipment at customer sites. You will also troubleshoot electrical/electronic systems, assemblies, and subassemblies, and perform equipment upgrades as needed. Additionally, you will develop strong customer relationships, manage customer expectations, and work independently to schedule work tasks and report activities.

Key Responsibilities

• Perform installation, calibration, and maintenance of equipment at customer sites
• Troubleshoot electrical/electronic systems, assemblies, and subassemblies
• Perform equipment upgrades
• Develop strong customer relationships and manage customer expectations
• Work independently to schedule work tasks and report activities

Requirements

• Five years of experience in a field service engineer role dealing directly with customers, preferably in the semiconductor industry
• Associates degree in electronics or equivalent experience in the electronics field
• Ensures all safety requirements are satisfied and current as per local and corporate requirements



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