Automation Solutions Field Service Specialist

3 weeks ago

Fremont, California, United States Brooks Automation Full time

Brooks Automation is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry.

We offer a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing.

As a Field Service Engineer at Brooks Automation, you will be part of a dynamic organization that is shaping the future of technology.

Key Responsibilities:

  • Perform installation, modification, repair, testing, upgrade, and preventive diagnosis of equipment and systems.
  • Perform maintenance on software and hardware of equipment and systems while adhering to Brooks Automation's policies and procedures.
  • Interface with customers to ensure customer satisfaction with equipment and service levels.
  • Maintain a safe and clean working environment by conforming to Brooks and customer's work protocols and policies.
  • Attain Equipment Service and Operation Certification on equipment and systems as defined.
  • Submit expected reports, such as Service and Status Reports, on all support activities as defined and expected by your manager.

Requirements:

  • Associate's Degree in a technical discipline, technical Certificate, or equivalent work experience.
  • Minimum of 2 years of experience providing electro-mechanical/electronics technical support/repair service.
  • Proficiency with PCs, Windows, and DOS-based Operating Systems.
  • Valid driver's license, good driving record, reliable mode of transportation, qualified to obtain a credit card for expenses, and able to obtain a valid passport for the term of employment.
  • Ability to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.
  • Ability to work in awkward positions and in confined spaces.
  • Ability to travel, domestically and internationally as needed, and be available for specific emergency on-call work.

What We Offer:

  • Competitive Compensation & Annual Bonus Incentive
  • Heavily Subsidized Medical, Dental, and Vision Premiums
  • Income Protection - Fully-paid Life and Short-Term Disability Insurance
  • 401(k) Matching
  • Flexible Time Off / Paid Time Off
  • Company-wide Shut Down between Christmas and New Years
  • Telemedicine
  • Employee Referral Program
  • Employee Assistance Program
  • Employee Well-Being Programs
  • Adoption Assistance
  • Tuition Assistance
  • Student Loan Program
  • Group Legal Assistance

Brooks Automation is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer.

We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively.

At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success.

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