Logistics Operations Specialist

3 weeks ago


Fremont, California, United States Info Way Solutions Full time
Logistics Operations Specialist

At Info Way Solutions, we are seeking a highly motivated and detail-oriented Logistics Operations Specialist to join our team. The ideal candidate will have a strong background in logistics and transportation, with experience in coordinating daily operations, managing customer relationships, and analyzing data to drive business improvement.

Key Responsibilities:
  • Coordinate daily logistics operations, including liaison with customers, carriers, and internal staff
  • Maintain accurate and up-to-date account documentation, ensuring easy access for the team
  • Monitor account issues and communicate with management to implement solutions
  • Analyze service and cost data to identify areas for improvement
  • Prepare and submit reports as needed, including service failure reports and claims/damage reports
  • Ensure accuracy of data entry into Cello and other systems

Requirements:
  • 2+ years of experience in logistics operations or ocean/drays/freight experience
  • Bachelor's Degree required
  • Korean/English bilingual preferred
  • Proficient in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook
  • Highly self-motivated and minimal supervision needed
  • Ability to handle high-pressure and fast-paced operations
  • Open to learning other modes of transportation
  • Experience with NAFTA/USMCA cross-border transportation preferred
  • Relevant logistics industry knowledge

Preferred Qualifications:
  • Familiarity with logistics systems, including WMS/TMS/WMS

About Info Way Solutions:

Info Way Solutions is a leading provider of logistics and transportation services. We are committed to delivering exceptional customer service and driving business improvement through data analysis and process optimization. If you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity.

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