Logistics Operations Specialist
3 weeks ago
At Info Way Solutions, we are seeking a highly motivated and detail-oriented Logistics Operations Specialist to join our team. The ideal candidate will have a strong background in logistics and transportation, with experience in coordinating daily operations, managing customer relationships, and analyzing data to drive business improvement.
Key Responsibilities:
- Coordinate daily logistics operations, including liaison with customers, carriers, and internal staff
- Maintain accurate and up-to-date account documentation, ensuring easy access for the team
- Monitor account issues and communicate with management to implement solutions
- Analyze service and cost data to identify areas for improvement
- Prepare and submit reports as needed, including service failure reports and claims/damage reports
- Ensure accuracy of data entry into Cello and other systems
Requirements:
- 2+ years of experience in logistics operations or ocean/drays/freight experience
- Bachelor's Degree required
- Korean/English bilingual preferred
- Proficient in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook
- Highly self-motivated and minimal supervision needed
- Ability to handle high-pressure and fast-paced operations
- Open to learning other modes of transportation
- Experience with NAFTA/USMCA cross-border transportation preferred
- Relevant logistics industry knowledge
Preferred Qualifications:
- Familiarity with logistics systems, including WMS/TMS/WMS
About Info Way Solutions:
Info Way Solutions is a leading provider of logistics and transportation services. We are committed to delivering exceptional customer service and driving business improvement through data analysis and process optimization. If you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity.
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