Field Service Site Specialist in Fremont, CA
4 weeks ago
At Syntricate Technologies, we are seeking a highly skilled Field Service Site Specialist to join our team. As a Field Service Site Specialist, you will be responsible for managing the site/service functions supporting a Major Automotive OEM. Your primary focus will be on working with automotive pretreatment systems, sealers, and underbody applications, as well as other process areas.
Key Responsibilities:
Perform daily tests and quality audits to ensure processes are within specifications.
Record results and provide reports to customer management and staff.
Communicate effectively with plant personnel at all levels.
Develop effective account management and service sales support strategies to cultivate new business opportunities.
Provide an outstanding customer service and support commitment.
Develop, manage, and apply organizational resources to provide excellent customer and technical support.
Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.
Maintain high standards and professional image of the company.
Place orders, track shipments, and monitor inventory.
Requirements:
BS/BA, preferably in chemical engineering, chemistry, or related fields, or equivalent industry experience.
5 years business experience with significant experience in a sales/service function required, preferably at a customer location.
Strong work ethic and excellent customer relationship skills.
Strong communication skills both internally and externally.
Strong problem resolution and technical leadership skills.
Strong PC capability.
Strong knowledge of phosphate coatings, adhesives, and sealants.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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