Patient Care Coordinator

3 days ago


Englewood, Colorado, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly skilled Patient Care Specialist to join our team at Amerita. As a Patient Care Specialist, you will serve as the primary contact for our patients, pharmacies, and medical professionals, providing exceptional customer service and support.

Key Responsibilities
  • Field inbound and outbound requests, including calls to onboard new patients, schedule refill orders, complete patient assessments, and address financial concerns.
  • Communicate with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, and answer questions.
  • Obtain supply inventories from patients/clients and communicate information obtained to the Pharmacist as required, documenting all communication in patient progress notes on the pharmacy computer system.
  • Notify patients/caregivers regarding coverage and payment responsibilities, collecting co-pay balances or out-of-pocket balances.
  • Participate in management, departmental, and intra-departmental meetings, and quality improvement activities.
  • Perform activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs.
Requirements
  • High School Diploma or GED.
  • Associate or Bachelor's degree, Licensed/registered pharmacy technician or as required by state law.
  • Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired.
  • Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred.
  • 2+ years pharmacy experience, 3+ years pharmacy experience preferred.
About Amerita

Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. We are committed to excellent service and strive to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.



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