Patient Care Coordinator

5 days ago


Englewood, Colorado, United States OnPoint Medical Group Full time
About the Role

We are seeking a highly skilled and organized Patient Care Coordinator to join our team at OnPoint Medical Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities
  • Greet patients in a friendly and professional manner, either in person or over the phone.
  • Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  • Register new patients and verify patient information for existing patients.
  • Collect co-pays and payments as needed.
  • Answer inbound calls to schedule patients and act as a liaison to clinical staff for patient questions.
  • Complete administrative duties to ensure patient visits are smooth, billing is processed in a timely manner, and the front office remains organized.
  • Make outbound calls to patients to schedule appointments.
  • Perform duties to achieve or exceed established service standards.
  • Maintain confidentiality and follow HIPAA guidelines.
Requirements
  • High School Diploma or High School Equivalency.
  • Strong computer skills required.
  • Preferred: Some college, medical, business, or accounting focus; customer service experience; current CPR card; 1-2 years of experience in a business office or clinical environment; bilingual; EMR experience preferred (Athenahealth practice management system).
Benefits
  • Health insurance plan options for you and your dependents.
  • Dental and vision insurance for you and your qualified dependents.
  • Company-paid life insurance.
  • Voluntary options for short-term disability and long-term disability coverage.
  • AFLAC plans.
  • Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately.
  • PTO accrued.


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