Patient Care Coordinator
5 days ago
We are seeking a highly skilled and organized Patient Care Coordinator to join our team at OnPoint Medical Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities- Greet patients in a friendly and professional manner, either in person or over the phone.
- Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
- Register new patients and verify patient information for existing patients.
- Collect co-pays and payments as needed.
- Answer inbound calls to schedule patients and act as a liaison to clinical staff for patient questions.
- Complete administrative duties to ensure patient visits are smooth, billing is processed in a timely manner, and the front office remains organized.
- Make outbound calls to patients to schedule appointments.
- Perform duties to achieve or exceed established service standards.
- Maintain confidentiality and follow HIPAA guidelines.
- High School Diploma or High School Equivalency.
- Strong computer skills required.
- Preferred: Some college, medical, business, or accounting focus; customer service experience; current CPR card; 1-2 years of experience in a business office or clinical environment; bilingual; EMR experience preferred (Athenahealth practice management system).
- Health insurance plan options for you and your dependents.
- Dental and vision insurance for you and your qualified dependents.
- Company-paid life insurance.
- Voluntary options for short-term disability and long-term disability coverage.
- AFLAC plans.
- Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately.
- PTO accrued.
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