Executive Director of Operations

3 weeks ago

Los Angeles, California, United States Whalar Full time

About the Role:

The Whalar Group is seeking a visionary leader to serve as the General Manager of The Lighthouse, a dynamic campus for creators and their teams. As the General Manager, you will play a pivotal role in bringing to life the ethos, vision, and mission of our dedicated campus.

Key Responsibilities:

  • Oversee day-to-day operations, ensuring a seamless and vibrant environment for creators and their teams.
  • Develop and execute a strategic plan aligned with The Lighthouse's vision and mission.
  • Drive initiatives that contribute to the cultural and creative development of content creators within the campus.
  • Manage wages and payroll, ensuring compliance with California labor laws and workplace regulations.
  • Foster a sense of belonging and community among members by organizing and promoting cultural-social events.
  • Implement programs and initiatives that enhance collaboration and knowledge-sharing among creators.
  • Continuously assess and enhance the membership experience based on feedback and industry trends.
  • Attend quarterly membership council meetings.
  • Ensure membership budgets and targets are being hit.
  • Oversee the implementation of learning and career development programs for Lighthouse Team leadership and management training.
  • Develop training programs for hourly employees to support their career development and advancement opportunities within The Lighthouse and beyond.
  • Develop and maintain annual budgets, including departmental budgets for studios, cafe, reception, stewarding, contract maintenance, contracted security, contracted overnight cleaners, etc., ensuring financial sustainability and growth.
  • Explore revenue-generating opportunities while maintaining alignment with the organization's mission.
  • Manage event budgets and forecasted monthly/annual revenue.
  • Ensure brand events align with The Lighthouse's mission and provide value to the community.
  • Foster a positive and inclusive workplace culture that reflects The Lighthouse's values.
  • Address employee concerns, conduct performance reviews, and implement HR policies in compliance with applicable laws.
  • Manage the day-to-day operations of the production studios, ensuring optimal functionality.

Requirements:

  • Proven leadership experience in a similar role with at least 5-7 years of experience, preferably in the hospitality, operations, creative, production or educational space.
  • A strong understanding of California labor laws and workplace regulations.
  • Inspirational leader who understands the importance of leadership versus management.
  • Strong understanding of the Creator Economy and the needs of content creators.
  • Excellent organizational, communication, and interpersonal skills.
  • Ability to think strategically and drive results in a dynamic environment.
  • Passion for fostering creativity, learning, and community.
  • Be a great person.

What We Offer:

  • A competitive salary range of $110,000 - $150,000.
  • A comprehensive benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and inclusive work environment with a focus on collaboration and innovation.
  • The chance to be a part of a forward-thinking company at the forefront of the Creator Economy.

Our Values:

At The Lighthouse, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.

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