Executive Director
7 hours ago
The City of Los Angeles is seeking a highly skilled and experienced Executive Director/Ratepayer Advocate to lead the Office of Public Accountability (OPA). This critical role will be responsible for ensuring the City's water and power rates are fair, reliable, and efficient.
About the Office of Public AccountabilityThe OPA is an independent watchdog that analyzes utility operations and the impact of rate adjustments on the City's residents and businesses. The Executive Director/Ratepayer Advocate will be responsible for leading the OPA team, developing and implementing policies and procedures, and ensuring the Office's work is transparent and accountable.
Key Responsibilities- Lead the OPA team and develop strategies to improve the Office's effectiveness and efficiency
- Develop and implement policies and procedures to ensure the Office's work is transparent and accountable
- Provide independent analysis of rate proposals and significant decisions that impact rates, reliability, and customer satisfaction
- Develop metrics to assess customer service and satisfaction and analyze DWP performance based on those metrics
- Establish and oversee consumer protection and selectively oversee complaint procedures as appropriate
- Substantial executive-level experience, with a strong emphasis on rate making and assessment expertise and organizational accountability in relevant utility sectors or consultancies
- Proven track record of success, with broad utility leadership recognition through a progressively responsible career path
- Preference may be given to candidates with direct and applicable experience dealing with the utility industry, energy and/or water sectors, rate setting, and/or financial management in a dynamic setting
- Career history must also include a verifiable track record of success with recognition for exceptional integrity and unquestionable ethics
The City of Los Angeles offers a competitive compensation package, including a salary range of $244,400.40 to $357, and an excellent benefits package, including health/dental coverage, car or car allowance, retirement, and relocation assistance. The appointment for this position is for a five (5) year term, with the possibility of renewal.
Please submit your credentials, compensation requirements, and Letter of Interest for this opportunity to Korn Ferry Consultants, Shelly Fust and Julia Waldman at [insert contact information].
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