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Insurance Customer Support Specialist
2 months ago
At Peggy Bates Agency, we are thrilled to present an exciting opportunity for a Customer Service Representative to become a key member of our organization. If you are enthusiastic about helping individuals and delivering outstanding customer experiences, this position is tailored for you.
ROLE OVERVIEW:As a Customer Service Representative at Peggy Bates Agency, you will be instrumental in providing exceptional service to our clientele, thereby enhancing the success of our insurance firm. Your attention to detail, interpersonal skills, and dedication to customer satisfaction will be crucial in this role. Your duties will encompass responding to customer inquiries, collaborating with colleagues, and proactively addressing the needs of our community.
If you possess a customer-focused mindset and a caring approach, we encourage you to consider this opportunity. We provide avenues for professional development for motivated individuals who are dedicated to excellence in sales and customer service.
KEY RESPONSIBILITIES:- Establish and maintain strong customer relationships, ensuring timely follow-ups as needed.
- Provide prompt, accurate, and friendly customer service, addressing questions regarding insurance options, coverage details, policy changes, and more.
- Utilize a customer-first strategy to inform clients about insurance offerings.
- Communicate effectively to fulfill customer needs and support business growth.
- Preference for candidates with a Property and Casualty License.
- Dedicated to providing exceptional customer service.
- Adept at addressing customer inquiries and proactively recognizing their needs.
- Strong communication skills for effective customer interactions and teamwork.
- Proactive problem-solving abilities.
- Competitive hourly wage with commission and bonus opportunities.
- Potential for career advancement and professional growth.
- Generous paid time off, including vacation and personal/sick days.
Embark on a rewarding journey and gain invaluable experience to further your career in the insurance sector.
